Frequently Asked Questions
Find answers to common questions about MAX TV Pro subscription, activation, installation, and streaming features.
After purchasing any MAX TV Pro subscription plan, you will receive your activation code instantly through:
- Email confirmation with activation details
- WhatsApp message with login credentials
- Direct contact from our support team
The activation code is unique to your account and allows you to sign in to the MAX TV Pro app immediately after installation.
To download the official MAX TV Pro APK:
- Visit our download page for detailed instructions
- Contact our support team via WhatsApp or email
- We'll provide you with the secure download link
- Download the latest MAX TV PRO 6.0 v802-804 APK
- Follow our installation guide for setup
We ensure you receive the authentic, virus-free version with all latest features and security updates.
Your MAX TV Pro username and password are provided with your subscription purchase:
- Username: Unique identifier for your account
- Password: Secure access key for login
- Activation Code: Additional security for first-time setup
These credentials are sent immediately after payment confirmation and are valid for the duration of your subscription period.
To sign in to your MAX TV Pro account:
- Open the MAX TV Pro app on your device
- Enter your activation code (first-time users)
- Input your username and password
- Tap "Sign In" to access your account
- Start streaming immediately
If you encounter any login issues, contact our 24/7 support team for immediate assistance.
MAX TV Pro is compatible with multiple devices:
- Android Devices: Phones, tablets (Android 5.0+)
- Smart TVs: Android TV, Samsung, LG
- Streaming Devices: Fire TV Stick, Chromecast
- Set-Top Boxes: Various Android-based boxes
Check our supported devices page for complete compatibility information.
MAX TV Pro provides multiple streaming quality options:
- 4K Ultra HD: 3840x2160 resolution for premium viewing
- Full HD: 1920x1080 for high-quality streaming
- HD: 1280x720 for standard quality
- Auto Quality: Adjusts based on internet speed
Quality automatically adapts to your internet connection for smooth, buffer-free streaming experience.
You can install the MAX TV Pro app on multiple devices (phones, tablets, smart TVs), but only one device can stream at the same time.
⚠️ Important: Simultaneous streaming on multiple devices is not supported. You cannot watch on two devices at the same time.
This applies to all subscription plans. Check our subscription plans for pricing and features.
We accept various secure payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal for secure online payments
- Bank transfers for larger subscriptions
- Cryptocurrency payments (Bitcoin, Ethereum)
- Mobile payments and digital wallets
All payments are processed securely with SSL encryption for your protection.
Yes! We offer a trial service for $2.7 for a limited time. This includes the same streaming quality and features as our full subscription.
Note: Free trial is not currently available. The trial service is a paid option at a reduced rate.
Contact our support team for trial activation and details about available trial periods.
No, all sales are final. We do not offer refunds, returns, or exchanges after payment is completed:
- No Refunds: All payments are final and non-refundable
- No Returns: Digital services cannot be returned
- No Exchanges: Plan changes not available after purchase
- No Cancellations: Service access provided immediately upon payment
Please review our terms carefully before purchasing. Contact support for pre-purchase questions. See our payment policy for details.
Our support team is available 24/7 through multiple channels:
- WhatsApp: +1-332-266-2387 (Instant response)
- Email: support@maxprotv.com
- Live Chat: Available on our website
- Remote Assistance: Screen sharing for complex issues
We provide support in English and Arabic with technical experts ready to help with installation, activation, and streaming issues.
MAX TV PRO operates as a legitimate digital streaming service:
- Legal Compliance: We operate within applicable digital content laws
- Secure Platform: SSL encryption and secure payment processing
- Privacy Protection: Your data is protected and never shared
- Content Licensing: We work with content providers for legal distribution
Our service provides legal access to digital content through proper subscription licensing agreements.
Still Have Questions?
Can't find the answer you're looking for? Our support team is ready to help you with any MAX TV Pro questions or technical issues.